ForexGen Customer Support

Thursday, April 10, 2008

ForexGen Broker

ForexGen







ForexGen LLC is an online trading service provider supplying a unique and individualized service to Forex traders worldwide. We are dedicated to absolutely provide the best online trading services in the Forex market.
ForexGen LLC provides a unique online trading experience based on our intelligent online Forex trading package, the ForexGen Trading Station, including the best online trading system.


ForexGen LLXserves both private and institutional clients. We have a strong commitment to maintain a long term relationship with our clients.


Customer Support

We provide a full time assistance service to support our customer in dealing easily with ForexGen trader software. Even if you face any problem during downloading or setting up the software, we will help you overcoming it.
We provide the trader with full scale demonstrations and troubleshooting for technical problems.

Trading Support


ForexGen dealing desk representatives are available during trading hours - 24/5 from Sunday 6:00pm EST to Friday at 2:00pm EST.

You are encouraged to contact the dealing room by phone in these situations:

  • If you are not able to access the internet.
  • Failing to receive a confirmation on an online order.
  • Failing to connect to ForexGen server.

Whenever the trader asks for trading support, our team checks if the trader has performed the trading factually in order to facilitate the trading process and make it faster. Please pay attention to the following instructions before calling the trader support in the trading call center.

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